Įjungimas/ išjungimas (Power)

All issues related to power on/ off the product, or the product freezing. Phone switches off, Does not switch on/ off, Contact Service message displayed, Fails to fully turn on, Restarts.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Tinklas (Cellular Access)

Issues related to receiving/ making call in cellular network (e.g. GSM, TDMA, CDMA, WCDMA, GPRS, HSCSD, GPS, DVB-H, EGPRS). Not possible to make or receive calls, calls are dropped, transmission or receiving is bad.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Susijungimas (Connectivity)

Issues related to short range connectivity (IR, BT, Cable, WLAN, Video). Connection is not established, connection is dropped.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Audio (Audio)

Audio issues. No Audio, poor audio, or volume control issue when in call, Issues with applications audio.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Polifonija (Alert)

Issues related to alerts, ringing tone and vibra.

(Moderuoja Mantas, Vitalik Kolin)

Kosmetika (Cosmetics)

All cosmetic issues. Parts visible to customer are scratched, worn, out of shape, broken, fit poorly, or issues with painting. Issue is only cosmetic, there are no functional issues.

(Moderuoja Mantas, Vitalik Kolin)

Mechanika (Mechanics)

All issues related to mechanics functionality (Hinge, Flip, Flashlight, Slide, SIM gate). Poor functionality or no functionality.

(Moderuoja Mantas, Vitalik Kolin)

Pažeidimai (Intrusion)

All issues related to liquid, dust or dirt inside phone.

(Moderuoja Mantas, Vitalik Kolin)

Ekranas (Display)

All display related functional issues. Bad display content and issues with backlight.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Kamera (Camera)

All camera related functional issues. Bad picture quality, error messages and/ or issues with camera operation.

(Moderuoja Mantas, Vitalik Kolin)

Klaviatūra (Keypad)

All keypad related functional issues. Issues with keypad mechanics, backlight and key tones.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

SIM (SIM)

Issues related to SIM area. Error messages, issues with SIM locked phone, PIN code issues.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Įkrovimas/ baterija (Charging/ Battery)

Issues related to charging, standby time, or call time.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Aplikacijos (Applications)

All issues related to specific software application in phone. Loss of user data, phone locks, phone reboots, application crashes, error message, or performance issue related to specific phone software applications.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Atmintis (Memory)

All issues related to memory card(s), Hard disk, and Product internal memory. Error messages, memory functionality.

(Moderuoja Mantas, Vitalik Kolin)

Aksesuarai (Enhancements)

All issues related to enhancements i.e. products without cellular engine.

(Moderuoja Mantas, Vitalik Kolin)

Kiti (Customer Symptom not Known)

No customer complaint available.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Atsiliepimai, skundai, pasiūlymai, etc.

Jūsų atsiliepimai, skundai, pasiūlymai mums.

(Moderuoja Admin, Andrius Prusakovas, Mantas, Vitalik Kolin)

Klausimai - ataskymai, tech. dir. Andrius Prusakovas

(Moderuoja Mantas, Vitalik Kolin)